bajiapps Privacy Policy – How We Protect Your Personal Data

1 Who We Are

bajiapps is an online betting and gaming platform operated at bajiapps.club. When this Privacy Policy refers to "bajiapps", "we", "us", or "our", it means the bajiapps platform and the team responsible for operating it. bajiapps is the data controller for all personal data collected through the platform.

This Privacy Policy applies to all users of the bajiapps website, mobile application, and any related services. It covers personal data collected when you register an account, make a deposit, place a bet, contact support, or simply browse the bajiapps platform.

If you have any questions about how bajiapps handles your personal data, you can contact us at any time at [email protected]. We aim to respond to all privacy-related enquiries within five business days.

2 Data We Collect

bajiapps collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site, and from third parties such as payment processors and identity verification services. Here is a breakdown of the categories of data we collect:

bajiapps does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes (for example, if you request self-exclusion and provide context about a health condition).

3 How We Use Your Data

bajiapps uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was collected. The main ways bajiapps uses your personal data are:

• Account management: To create and maintain your bajiapps account, verify your identity, and manage your login credentials.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Platform operation: To deliver the bajiapps betting and gaming services, including displaying your account balance, betting history, and game results.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support service.
• Fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the bajiapps platform.
• Legal compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations and age verification requirements.
• Responsible gaming: To monitor betting patterns and identify players who may need support, and to enforce self-exclusion requests.
• Platform improvement: To analyse usage patterns and improve the bajiapps platform, fix bugs, and develop new features.
• Marketing communications: To send you promotional offers and updates about bajiapps — but only if you have opted in to receive them. You can opt out at any time.

bajiapps will never use your personal data for purposes that are not listed above without first obtaining your explicit consent or notifying you of the new purpose through an updated Privacy Policy.

4 Legal Basis for Processing

bajiapps processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing your data is necessary to provide the bajiapps services you have signed up for, including account management and payment processing.
• Legal obligation: bajiapps is required by law to collect and retain certain data, including identity verification records and financial transaction logs, for anti-money laundering and regulatory compliance purposes.
• Legitimate interests: bajiapps has a legitimate interest in preventing fraud, securing the platform, and improving our services. We only rely on this basis where our interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, bajiapps relies on your explicit consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

bajiapps does not sell your personal data. We share your data only with trusted third parties who need it to help us operate the platform, and only to the extent necessary for that purpose. The categories of third parties we may share your data with are:

• Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies and are bound by financial data protection regulations.
• Identity verification providers: bajiapps uses third-party KYC (Know Your Customer) services to verify your identity when required. These providers receive only the data necessary to complete the verification.
• IT and hosting providers: The companies that host and maintain the bajiapps platform infrastructure may have access to data stored on their servers. They are contractually bound to protect that data and may not use it for their own purposes.
• Regulatory and law enforcement authorities: bajiapps may be required by law to share data with government agencies, regulators, or law enforcement bodies. We will only do so when legally required and will notify you where permitted by law.
• Fraud prevention agencies: bajiapps may share data with fraud prevention services to detect and prevent financial crime across the industry.

6 Cookies and Tracking

bajiapps uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit bajiapps. Here is how we use them:

• Essential cookies: These are required for the bajiapps platform to function. They keep you logged in, maintain your session, and enable core features like the betting slip and account balance display. You cannot opt out of essential cookies.
• Analytics cookies: bajiapps uses analytics tools to understand which pages are most visited, how long players spend on the site, and where they encounter problems. This data is aggregated and anonymised. You can opt out of analytics cookies.
• Preference cookies: These remember your settings, such as your preferred language or display options, so you don't have to set them every time you visit bajiapps.
• Marketing cookies: If you have opted in to marketing communications, bajiapps may use cookies to track which promotions you have seen and to personalise offers. You can opt out at any time through your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bajiapps platform. For a full list of cookies used by bajiapps, contact us at [email protected].

7 Data Retention

bajiapps retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements. The specific retention periods that apply to different categories of data are:

• Account data: Retained for the duration of your account and for five years after account closure, in line with standard financial record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction, as required by anti-money laundering regulations.
• Identity verification documents: Retained for five years after account closure or the completion of the business relationship.
• Support communications: Retained for two years from the date of the last communication, to allow us to reference previous interactions if you contact us again.
• Technical and usage data: Retained for up to 13 months for analytics purposes, after which it is aggregated or deleted.
• Marketing preferences: Retained until you withdraw consent or request deletion.

When data is no longer required, bajiapps deletes or anonymises it securely. If you request deletion of your account, we will delete all data that we are not legally required to retain and will confirm the deletion to you in writing.

8 Data Security

bajiapps takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• AES-256 encryption for all data stored on bajiapps servers.
• TLS (Transport Layer Security) encryption for all data transmitted between your device and the bajiapps platform.
• Two-factor authentication (2FA) available for all bajiapps accounts.
• Regular security audits and penetration testing of the bajiapps platform.
• Strict access controls limiting which bajiapps staff can access personal data.
• Automated monitoring systems that detect and alert on suspicious access patterns.

While bajiapps takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also have a role to play — keep your bajiapps password strong and unique, enable 2FA on your account, and never share your login credentials with anyone. If you suspect your account has been compromised, contact bajiapps support immediately.

9 Your Rights

As a bajiapps user, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.

10 Children's Privacy

bajiapps is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on bajiapps or attempt to use the platform in any way.

If bajiapps discovers that personal data has been collected from a person under 18, we will immediately close the account, delete the data, and return any deposited funds to the payment source. If you believe a minor has registered on bajiapps, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. For more information on protecting young people from gambling harm, visit our Responsible Gaming page.

11 Changes to This Policy

bajiapps may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that affect your rights, bajiapps will notify you directly via the mobile number or email address registered to your account.

We encourage you to review this Privacy Policy periodically to stay informed about how bajiapps protects your data. Your continued use of the bajiapps platform after any changes to this policy constitutes your acceptance of the updated terms.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bajiapps handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the bajiapps platform
• FAQ: Visit our FAQ page for answers to common questions

bajiapps aims to resolve all privacy-related enquiries within five business days. For complex data access or deletion requests, we may require up to 30 days. We will keep you informed of progress throughout.

You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe bajiapps has not handled your personal data in accordance with applicable law.